First of all, we apologize you for all the trouble.

We will verify the issue with the theme author and come up with the update as soon as possible with the sorting feature.

Thank you for your patience.

For any further queries/confusion, feel free to reach us back.

Regards!

I’ll send the screen-shot via email as it’s not possible here.

Thank you!

The ‘Sortable Front Page Section’ is not mentioned in the product page of the theme. If the feature is very crucial for you, you can, however, refer to our Hire our Customizer service.

Also, we request you to go through the product page and details thoroughly so that you won’t face these issue again.

If you still want to claim for the refund, please refer to the given link : https://themepalace.com/terms-conditions/

Also, you can send your inquiry mail in : info[at]themepalace[dot]com

Note – Refund has to be processed within 15 days of purchase order.

Best Regards!!

I meant “Sortable Front Page Section”. We actually heavily counted on this feature and that why we bought the pro version of this theme. We should find another way to implement it.

As we bought it couple of days ago, could you please refund the payment?

Kind regards.

When we revisited the feature list of the theme, we could not find the feature “Homepage Sections Sortable” and also when we tested the feature in our side, in the customizer section, the feature is not included.

There might have been some confusion regarding the feature. However, we will list the feature as a requested feature.

Also, to include an extra section in the homepage section demands high level of code customization. Therefore, to add a custom page after slider, you can refer to our hire our customizer service.

Apologies for the inconvenience.

Regards!

How can I sort the front page sections. The Features says that those sections are sortable.

Also is it possible to add a custom page after slider?

Thank you

We will respond you there.

Thank you.

Thank you for using the theme.

The logo even displays in the mobile view as well as you can in the screenshot below:

http://prntscr.com/nadiam

The logo will be displayed in the menu bar.

Hope this clears the confusion.

Thank you.

As you know all of our premium themes come with the initial 1 year of Subscription i.e. you can download the updates till 1 year of purchase date. But after one year, you will need to renew your subscription in order to continue downloading updates.

For the renewing process, you have to simply buy the new product(theme) and use the license that you get from the new purchase.

Hope this clears the confusion.

Thank you.

Best Regards!!