Theme Palace » All Posts https://themepalace.com/forum/plugins/wp-easy-faqs/feed/ Mon, 26 Feb 2024 13:20:26 +0000 https://bbpress.org/?v=2.6.9 en-US https://themepalace.com/topic/how-to-update-travel-ultimate-pro-theme/#post-150365 <![CDATA[Reply To: How to update Travel Ultimate Pro theme]]> https://themepalace.com/topic/how-to-update-travel-ultimate-pro-theme/#post-150365 Fri, 14 May 2021 05:53:34 +0000 Psink please check your license is activate or not. To check license Go to Admin panel >> Appearance >> Theme License

If you have not activated it yet, please put the theme license there

After license activation go to Appearance >> Themes – there you will get the options for the theme update

Regards,

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https://themepalace.com/topic/how-to-update-travel-ultimate-pro-theme/#post-150345 <![CDATA[Reply To: How to update Travel Ultimate Pro theme]]> https://themepalace.com/topic/how-to-update-travel-ultimate-pro-theme/#post-150345 Thu, 13 May 2021 16:42:06 +0000 eduvi My web its https://basqueart.com/
I bought the the update this last week.

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https://themepalace.com/topic/how-to-update-travel-ultimate-pro-theme/#post-150344 <![CDATA[How to update Travel Ultimate Pro theme]]> https://themepalace.com/topic/how-to-update-travel-ultimate-pro-theme/#post-150344 Thu, 13 May 2021 16:40:46 +0000 eduvi Hi,
why can’t I update the Travel Ultimate Pro theme from wordpress / Apperance / Themes. When I try to update it I get a message saying “Update failed: Download failed. Unauthorized” Please, can you update for me or tell me exactly what steps should I follow to update it?

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https://themepalace.com/topic/transparent-backgrounds/#post-105288 <![CDATA[Reply To: Transparent backgrounds]]> https://themepalace.com/topic/transparent-backgrounds/#post-105288 Tue, 03 Sep 2019 05:51:52 +0000 wensolutions Hello

Thank you so much for your kind review.

Please refer to the given link for the detailed assistance regarding the color feature : https://wensolutions.com/documentation/wp-easy-faqs/#doc-color-options-16

Hope this helps.

Feel free to write back to us for any further query/confusion.

Regards!

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https://themepalace.com/topic/transparent-backgrounds/#post-105201 <![CDATA[Transparent backgrounds]]> https://themepalace.com/topic/transparent-backgrounds/#post-105201 Sun, 01 Sep 2019 16:58:52 +0000 Tom Hi,

I’m using WP Easy FAQs on my website and like how easy and straightforward it is to setuo.

I wonder if it’s possible to have transparent backgrounds to the question and answer accordion boxes when the FAQs are over a full page photo background?

Thanks,

Tom.

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https://themepalace.com/topic/where-the-heck/#post-57278 <![CDATA[Reply To: WHERE THE HECK…]]> https://themepalace.com/topic/where-the-heck/#post-57278 Fri, 03 Nov 2017 04:50:36 +0000 wensolutions Hello @faerwear,

When we checked your site we found the FAQs listed in the page given below and it is working fine :

https://www.faerwear.com/faerwear-faq/

Screen shot :
https://image.prntscr.com/image/gYUbxoX3TIi432ALyR8Qdg.png

So if you have the FAQs listed in some other page or any where in your site please provide the detail so that we could inspect .

Hope this helps .

Best Regards!!

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https://themepalace.com/topic/where-the-heck/#post-57252 <![CDATA[WHERE THE HECK…]]> https://themepalace.com/topic/where-the-heck/#post-57252 Thu, 02 Nov 2017 19:18:51 +0000 faerwear i’m freaking out, the FAQ i worked so hard on – all the content completely disappeared.

i even looked at revisions from a year ago and all the content is GONE from that revision as well… HELP!

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https://themepalace.com/topic/the-shortcode-cannot-display-the-faq/#post-24904 <![CDATA[Reply To: The shortcode cannot display the FAQ]]> https://themepalace.com/topic/the-shortcode-cannot-display-the-faq/#post-24904 Sun, 04 Dec 2016 15:25:35 +0000 wensolutions Hello,

We have inspected your website and it seems like you have used autoptimize plugin currently in your website.
as the plugin compresses all the CSS / Js files in the website, we could not clearly get debug the issue that might have caused an error in your website.

Please try disabling the “autoptimize” plugin to see if there is any errors caused by it. Also, Please provide us the link to the page / post that contains the shortcode from the WP Easy FAQs plugin so that we could inspect the issue and provide possible fix.

Best Regards.

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https://themepalace.com/topic/the-shortcode-cannot-display-the-faq/#post-24861 <![CDATA[The shortcode cannot display the FAQ]]> https://themepalace.com/topic/the-shortcode-cannot-display-the-faq/#post-24861 Sat, 03 Dec 2016 08:43:26 +0000 clodiastore I create the FAQ, but when I put it’s shortcode in a post, it cannot display the FAQ.

My website is http://clodiastore.com/.

Is the plugin not compatible with other plugins or theme that I use?

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https://themepalace.com/topic/accordion-feature-not-working/#post-23399 <![CDATA[Reply To: Accordion feature not working]]> https://themepalace.com/topic/accordion-feature-not-working/#post-23399 Wed, 16 Nov 2016 03:30:44 +0000 wensolutions Glad we could help !!

Please feel free to post in your queries here if you have any problems in the future.

We would also really appreciate it if you could take an extra effort to rate our Plugin here : https://wordpress.org/support/plugin/wp-easy-faqs/reviews/

Best Regards !!

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https://themepalace.com/topic/accordion-feature-not-working/#post-23394 <![CDATA[Reply To: Accordion feature not working]]> https://themepalace.com/topic/accordion-feature-not-working/#post-23394 Tue, 15 Nov 2016 20:40:22 +0000 sts0541 That did the trick. Works like a champ now. Thank you very much for your support.
Great plugin !

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https://themepalace.com/topic/accordion-feature-not-working/#post-23354 <![CDATA[Reply To: Accordion feature not working]]> https://themepalace.com/topic/accordion-feature-not-working/#post-23354 Tue, 15 Nov 2016 04:02:03 +0000 wensolutions Hello @sts0541,

We have inspected your website and it seems like the error in accordion is being caused by the js error due to the conflict with the “Autoptimize” plugin in your website.

Please try disabling the plugin and see if it resolves the error.

Please let us know if it resolves the issue.

Hope this Helps,

Best Regards !!

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