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Hello @rashida
When we inspected your site URL, the issue might have raised due to the plugin ‘Kingcomposer’ which seems to be overwriting the CSS of the theme. Please once deactivate the plugin and verify the issue.
If the issue still persist even after deactivating the plugin, kindly write us back.
Hope to hear from you again,
Regards!!
Hi There!
I deactivated the plugin and checked – still the same issue. However, I can’t keep the plugin deactivated as than my website layout is all messed up. The pages are designed by “KingComposer”.
So, kindly advise what can be done to avoid this issue of icons.
Hope to hear from you soon.
Thanks & Regards,
Rashida H.Hello!
Unfortunately, this hasn’t resolved my issue 🙁
My website is already working with https and the SSL is also enabled.Please advise, how can we resolve the issue?
Thanks & Regards,
Rashida H.Hello @rashida
Please once go to, Admin Panel > Settings and change the URLs of WordPress Address and Site Address from http to https and update.
After the update, verify the issue and if the issue still persist, kindly write us back.
Screenshot : https://prnt.sc/mzb84o
Hope this helps,
Regards!!
Hello!
I did as you suggested. Once updated, I cleared the cache etc and checked, but still the same issue 🙁
Please suggest, what next step can be taken to resolve this issue.
Thanks & Regards,
Rashida H.Hello!
I have fixed the issue. Part of the website had no SSL. So some pages were showing icons and some not in different browsers. But now the entire site has https and the icons are showing in all the browsers.
Thank you for your cooperation in this matter. I appreciate that.
Regards,
Rashida H.Hello @rashida
Glad that the issue is now solved 🙂
Feel free to reach us for any query/confusion further,
Best Regards!!
Hi There!
Can you please guide me with few css customization issues..
WEBSITE: http://www.directsupplyservices.com
1: The contact information in the header on the right. How can I move the icons and the information to little left and in the center aligning with the logo horizontally?
2: The search bar; how can I shift the bar little to the left?
Kindly advise.
Thanks & Regards,
Rashida H.Hello @rashida
Please add below given CSS to get what you want.
.contact-info-section .row{ display: flex; justify-content: center; align-items: center; flex-wrap: wrap; } .contact-information-wrapper { float: none; display: flex !important; justify-content: flex-end; align-items: center; flex-direction: row; flex-wrap: wrap; line-height: 0 !important; padding: 0; margin: 0 40px 0 0; }Hope this helps.
Also, please post the query creating a separate topic as it will be difficult to track down the issue.
Thank you.
Hello!
Thanks for the reply.The contact information issue is solved, however I couldn’t solve the “Search Bar” issue. kindly advise what went wrong.
WEBSITE URL: http://www.directsupplyservices.com– How can I shift the search bar to the left (just a little than it is now)?
Thanks & Regards,
Rashida H.Hello,
To shift the search bar to the left, please add the below given CSS
#ajaxsearchlite1 { margin-left: -10px; }Hope this helps,
Best Regards!!
Hello!
Thank you so much for your help.
Can I ask for another help/guidance please? 🙁
WEBSITE URL: http://www.directsupplyservices.com
I am really stuck on this search bar.
1: When I type in the search bar – I see a text shadow in grey color. How can I remove that?
2: When I type in the word and the results show – the text color is blue – how can I change that to different color?
3: Is there a way where I can apply a border color in the box that appears with results?
4: How can I align the results box with the search bar. If you see right now, there’s some space in between.
I have tried contacting the plugin owner as well, but no avail. So, I’m hoping if you could help, please!
I also tried coding myself but didn’t work. Here’s what I thought would work:
div.asl_r.vertical {
padding: 0px; (changing this, so the results box align with the search bar)
background: #fff;
border-radius: 3px;
border: 0 solid #b5b5b5;
border-radius: 0 0 0 0;
box-shadow: 0 0 3px -1px rgba(0,0,0,.3);
visibility: hidden;
display: none;
color: #343434 (changing this so the text appears in black instead of blue)
}I would really appreciate your help.
Thanks & Regards,
Rashida H.Hello @rashida
The customization that you have requested needs a higher level of code customization and also a longer time to find the precise solution which is out of scope for a free theme.
If you want the changes to appear in your site, you need to hire a professional developer.To hire a developer, please refer to the given link :https://themepalace.com/hire-a-customizer/
Also, we kindly request you to create a new thread for the support as in this thread pagination has begun and we are having difficulty to track your request 🙂
Hope to hear from you again,
Best Regards!!
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