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Reply To: Menu on mobile forced collapsed

Psink — Sun, 22 Oct 2023 04:39:39 +0000

We have fixed the issue in the latest update v1.2.4. Please update the theme

surgal — Sat, 21 Oct 2023 05:09:58 +0000

Hello.

Naturagreca — Wed, 13 Sep 2023 09:37:07 +0000

Hello,

But you won’t be able to see the bug, i changed the menu since it wasn’t working.

Psink — Tue, 12 Sep 2023 03:45:12 +0000

Is it possible to share your site URL?

Naturagreca — Fri, 08 Sep 2023 15:36:22 +0000

Hello,

No,I didn’t find a solution. I didn’t get a response from the developer and I just split my menu for now.

surgal — Fri, 08 Sep 2023 15:26:57 +0000

Hello,

I am having the same problem, the menu on mobile doesn’t stay open but closes immediately. Did you manage to find a solution?

Thanks

Lapzor — Thu, 06 Jul 2023 08:43:24 +0000

The same issue exists on our site, as well as the demo site of themepalace .com
Since the issue also exists on the demo https://themepalace.com/theme-demo/?demo=ZjlhRzdEWlQ4STRNRnZDRHpSVE5vUT09 I assume it’s not related to any plugins, but an actual bug in the theme?

Psink — Mon, 12 Jun 2023 03:25:38 +0000

could you please share your site URL and login details with prashant.themepalace@gmail.com? we will inspect and let you know

Naturagreca — Sat, 10 Jun 2023 17:19:58 +0000

Hello,

I am having the same problem, the menu on mobile doesn’t stay open but closes immediately. Did you manage to find a solution?

Thanks

DGA — Mon, 20 Feb 2023 13:47:30 +0000

I resent it from my personal email (also a gmail adress).

Psink — Mon, 20 Feb 2023 04:30:57 +0000

sorry for the late response, actually it’s our weekend

Regarding the login details, I did not get any mail in my inbox. Could you please manage to resend the login details?

DGA — Sat, 18 Feb 2023 06:33:42 +0000

Thank you, I did that just now from the email this account is registered with.